Privacy Policy
Last updated: July 2025
1. Introduction
Synflax ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit synflax.com. Please read this policy carefully. If you disagree with its terms, please discontinue use of the Site.
2. Information We Collect
2.1 Information Collected Automatically
When you visit the Site, we may automatically collect certain information about your device and browsing behaviour, including:
- IP address (anonymised where possible)
- Browser type and version
- Operating system
- Pages viewed and time spent on the Site
- Referring URL
- Geographic region (country/city level)
2.2 Information You Provide Voluntarily
If you contact us via email or a contact form, we collect the name, email address, and any message content you provide. We do not sell or rent this information.
3. How We Use Your Information
We use collected information to:
- Operate and improve the Site
- Analyse traffic and user behaviour in aggregate, anonymous form
- Respond to enquiries and editorial feedback
- Comply with legal obligations
We do not use your data for targeted advertising on behalf of third parties, and we do not sell, trade, or rent personally identifiable information to others.
4. Cookies
We use cookies and similar tracking technologies to enhance your browsing experience and analyse Site performance. Please see our Cookie Policy for a full breakdown of the cookies we use and how to manage your preferences.
5. Affiliate Links & Third Parties
Our Site contains affiliate links to external retailers. When you click these links, the receiving site may set its own cookies and collect its own data. Synflax is not responsible for the privacy practices of third-party sites. We encourage you to review their privacy policies independently.
6. Analytics
We use analytics tools to understand how visitors interact with our Site. These tools may use cookies to collect anonymous, aggregated data. We configure these tools to respect user privacy, including IP anonymisation where available.
7. Data Retention
We retain automatically collected analytics data in anonymised, aggregated form for as long as is necessary to fulfil the purposes described in this policy. If you contact us via email, we retain that correspondence for up to 24 months unless a longer retention period is required by law.
8. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access personal data we hold about you
- Request correction or deletion of your data
- Object to processing of your data
- Request data portability
To exercise any of these rights, contact us at [email protected].
9. Children's Privacy
This Site is not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised date. We encourage you to review this policy periodically.
11. Contact
If you have questions about this Privacy Policy, please email us at [email protected].